ryuzaki

 Handling customer queries by phone, e-mail, chat and social media channels  Resolving and following up on customer issues, escalating to technical support teams as appropriate  Optimization of all customer-related processes Niemena 3, Gdynia, Poland  Supporting merchants with all questions and inquiries regarding the products and services offered  Close cooperation and support with other team members, providing back-up as necessary  Configuration and maintenance of new and existing customers in the system  Adhering to work standards to ensure high quality service  Optimization of all customer-related processes

 Handling customer queries by phone, e-mail, chat and social media channels  Resolving and following up on customer issues, escalating to technical support teams as appropriate  Effectively communicate with other department regarding customer queries/escalations  Supporting merchants with all questions and inquiries regarding the products and services offered  Close cooperation and support with other team members, providing back-up as necessary