sachin994
Global Engagement Manager
Seasoned Customer Success Operations Manager with over 5+ years of experience driving strategic program delivery and operational excellence for global B2B SaaS and e-commerce clients. Currently leading digital transformation initiatives for a Fortune 500 athleisure retailer at HCL Technologies. Specialize in optimizing customer lifecycle processes, enabling data-driven decision-making, and scaling high-performing teams to enhance customer retention and revenue growth.
Experience: 3 years
Yearly salary: $60,000
Hourly rate: $25
Nationality: 🇮🇳 India
Residency: 🇮🇳 India
Experience
Systems Engineer
Infosys Limited 2017 - 2019
Worked as a mainframe developer for a leading US pharmaceutical and healthcare insurance client for multiple teams across India. Developed and maintained stored procedures on Mainframe systems for enhancing claim adjudication processes for the client.
Skills
account-manager
customer-success
operations
project-manager
scrum
strategy
english