saikumar010

Data Analyst

With seven years of diverse experience in the fields of insurance, social media analytics, cloud communications platforms, and electronic signature solutions, I am confident in my ability to contribute effectively to a dynamic team.


Throughout my career, I have developed expertise in Microsoft Excel, Python, SQL, SAS, Salesforce, Demand tools, Machine Learning, and Tableau. My skill set encompasses data cleaning, statistical analysis, report creation, and automation, allowing me to drive operational efficiency and enhance decision-making processes.


I have successfully delivered impactful projects, such as Entity Performance Ranking using Weighted Score Technique, Topic Analysis, and Sentiment Analysis using NLP Techniques. These projects not only showcased my technical proficiency but also demonstrated my ability to derive meaningful insights from complex datasets.


I am particularly proud of my achievements, including being awarded the “GTM Operations Hero” for cleaning over 40,000 duplicate records in the Salesforce database. Additionally, I received the “Star of the Month” award for two consecutive months for outstanding performance in GTM Sales Operations and the “Sales Operations Award” for automating Account Maintenance Request Cases, resulting in a 20% reduction in overall AMR cases and significant time savings for the sales and operations teams.


On a personal note, I am a SAS Certified Base Programmer for SAS 9, highlighting my commitment to continuous learning and professional development. My dedication extends beyond the professional realm, as evidenced by my completion of the 42K Marathon organized by Shriram Properties Bengaluru Marathon.


My proven track record and passion for leveraging data to drive business success align with the goals of any progressive company.


Experience: 7 years

Yearly salary: $20,000

Hourly rate: $30

Nationality: 🇮🇳 India

Residency: 🇮🇳 India


Experience

Territory Operations Analyst
DocuSign
2023 - 2024
Utilize Salesforce tools and methodologies to carve out territories that align with business goals and ensure equitable distribution of accounts. Develop deployment plans that consider factors such as geographic coverage, account density, and sales rep capacity. Analyze data, and sales historical performance to define and optimize sales territories. Communicate changes in territory assignments and deployment strategies to sales reps and relevant stakeholders. Ensure that territory carving and deployment processes comply with company policies and guidelines. Identify opportunities for process improvement and implement best practices for territory management.
Business System Analyst 2
Twilio
2021 - 2023
As a part of the Data Strategy and Governance team, I continuously monitor the quality and accuracy of the data by creating reports and dashboards, writing automation scripts in SQL to correct the data, and fixing the root cause through cross-team collaboration. Processing Account Maintenance Requests to support the internal Sales Team to maintain accurate customer data in the Salesforce database by validating the changes against the company's Global Rules of Engagement. Designing and conducting experiments in the Salesforce Sandbox environment to test hypotheses and measure the impact of changes on user behavior and business metrics. Performing statistical analysis and creating visualizations to identify patterns, trends, and insights in data using Salesforce Reports and Dashboards. Identifying opportunities and building projects to automate processes. Working closely with cross-functional teams such as Product Managers, Account Sales Executives, and Business Stakeholders to understand business needs and communicate insights and recommendations.
Data Analyst
Simplify360
2017 - 2021
Extracting data using SQL to monitor and maintain the ORM and social CRM of clients. Performing NLP tasks such as sentiment, topic analysis, and psychographic analysis on the extracted data. Processing, analysing and interpreting data sets using a broad range of statistical techniques such as regression analysis. Visualizing the data in a story telling format using tools such as Tableau, PowerPoint to provide actionable insights to clients.
Underwriting Analyst
AIG
2016 - 2017
Review and extraction of account specific data. Quantitative analysis and calculation of premium. Reporting to the underwriter on a daily basis. Risk assessment and strategy planning.

Skills

data viz
data-entry
microsoft
sql
analyst
english