sairaghavak

Managed engineering teams of up to 21 members and collaborated with remote teams to ensure efficient workflows and successful project outcomes. Built and maintained strong relationships with clients from Australia, India, and other countries. Evaluated change request impacts and collaborated with remote teams for approvals, resulting in streamlined workflows and improved project outcomes through effective change management. Used agile methodologies and software project management tools to track progress, manage risks, and ensure stakeholder alignment. Effectively communicated with stakeholders at all levels, including technical and non-technical teams, clients, and executives.

Managed the entire drop shipping process from product selection and onboarding to order fulfillment and customer service. Designed and implemented an effective up-selling product flow to maximize revenue and customer engagement. Developed and executed social media marketing strategies driven by data insights to drive traffic and conversions to the dropshipping website. Increased sales by 20% in 6 months by developing and executing a WordPress-based dropshipping platform and optimizing product up-selling strategies. Used WordPress, WooCommerce, Hostinger, AliExpress Dropshipping, Figma, Canva, Facebook Marketing, and Google Site Kit to achieve project goals.

Successfully oversaw complex software releases on time, within budget, and to a high-quality standard using agile scrum and agile software development methodologies. Led a team of 35 cross-functional engineers, instructional designers, and user experience designers to deliver innovative EdTech solutions. Collaborated with cross-functional teams, including sales and customer support, to ensure alignment and track progress according to plan. Used advanced Excel and Redmine to perform program management responsibilities, including project coordination, tracking progress, and generating data-driven reports. Presented weekly team performance, sprint progress, bug resolution rate, and rate of bugs getting produced reports to the COO, using data analysis to identify trends and areas for improvement.