salihu2014
Moderator
Dedicated and experienced Community Moderator with a passion for fostering engaging and informative online communities. Proven ability to manage and grow community membership, with expertise in Telegram groups. Skilled in conflict resolution, content creation, and community engagement. Strong understanding of community dynamics and excellent communication skills. Seeking to utilize my skills to support innovative crypto projects and promote positive community growth.
Experience: 5 years
Yearly salary: $30,000
Hourly rate: $10
Nationality: 🇺🇸 United States
Residency: 🇺🇸 United States
Experience
Customer support service
MakeAWishDog CTO 2024 - 2025
1. Respond to customer inquiries via chat, email, or phone. 2. Resolve customer complaints and issues promptly. 3. Provide product/service information and guidance. 4. Troubleshoot and escalate complex issues. 5. Maintain accurate records of customer interactions. 6. Offer solutions and alternatives to meet customer needs. 7. Collaborate with internal teams to resolve customer issues.
Moderator
Telegram community 2022 - 2024
1. Moderate chats: Ensure community discussions remain respectful, informative, and on-topic. 2. Respond to queries: Answer community members' questions about the token, project, and community. 3. Share updates: Post news, announcements, and updates about the project and token. Community Engagement 1. *Host AMAs (Ask Me Anything)*: Organize and facilitate AMAs with project team members, partners, or experts. 2. *Create engaging content*: Share educational content, infographics, or videos about the project and token. 3. *Run community contests*: Organize contests, quizzes, or giveaways to incentivize community participation. # Community Growth 1. *Invite influencers*: Reach out to influencers, bloggers, or content creators to promote the project. 2. *Collaborate with other communities*: Partner with other Telegram communities or groups to expand the project's reach. 3. *Monitor community metrics*: Track community growth, engagement, and sentiment to optimize community management strategies. # Token-Specific Responsibilities 1. *Provide token information*: Share information about the token's features, benefits, and use cases. 2. *Answer token-related questions*: Respond to community members' questions about the token's price, trading, or technical aspects. 3. *Promote token adoption*: Encourage community members to use, hold, or promote the token.
Skills
customer-support
moderator
trader
translator
english