Customer Service Agent

My name is Sam Smith, yes like the singer! Im a 29 year old mom of two and newly wife. Ive been a stay at home mom for a few years and ready to get back to working. Ive worked in customer service for 10 plus years in person and over the phone as a debt collector. You might say... "Oh a stay at home mom? What can you do?" 
As to that I'll say if i can handle the most mentally exhausting job there is for parents i can handle just about anything. Lucky for me my girls are in school, so Ive got alot of free time. 

Good qualities about me are I have free time for work, a space at home to work from home. Great customer service in both directions- meaning I have a heart, I'm compassionate when I need to be. On the other hand, I'm firm. If something needs collected or done. I can get that task done or resolved. I not one to quit when I dont know that answer. Im the one who will do the work for find the answer. 

Fast learner
Head strong
Great verbal skills
Great Social media skills 
Great work/ life balance 
Manages Stress well 
Adapt quickly 
Open minded
Ready to learn new things 
Professional Rep of the company 
Uses discretion within the job as needed. 
experienced with large accounts dealing with money

Experience: 10 years

Yearly salary: $40,000

Hourly rate: $15

Nationality: 🇺🇸 United States

Residency: 🇺🇸 United States


Period Title Company
2016 - 2020 Collector 1 Navient