samuelaevans

Full-service growth agency. High-volume content operations across 20+ active client accounts. Ran quality control and accuracy checks across high-volume content output spanning social, copy, visuals, and campaign assets for 20+ active accounts simultaneously, maintaining brand consistency and publishing standards across all clients. Built the agency's content operations infrastructure from scratch, including briefing templates, QA checklists, approval workflows, and handover documentation, creating repeatable standards where previously each account ran on informal knowledge. Led a company-wide operational audit that identified recurring failure points across four core workflows, redesigned each process to prevent repeat issues, and documented the changes so the whole team could follow them consistently. Acted as an early warning system for content and delivery issues, flagging risks before they reached clients rather than waiting for problems to surface, and investigating root causes rather than just logging symptoms. Used AI tools daily to speed up content checks, draft update notes, compare information across sources, and improve the repeatability of routine quality checks without removing human judgment from decisions that mattered. Maintained clear, structured handover notes and incident documentation across all active accounts, ensuring continuity across time zones and between team members during high-output periods.

Blockchain and tech product company. Content accuracy, consistency, and publishing workflow management. Managed content publishing workflows across multiple platforms, maintaining accuracy and brand consistency across a fast-moving publishing schedule with zero tolerance for factual errors given the technical and regulated nature of the subject matter. Monitored published content for accuracy, timing, and engagement quality, identifying and correcting issues quickly and updating workflows to prevent the same problems recurring.

Early-stage tech startup. Sole owner of content accuracy, publishing pipelines, and editorial standards. Maintained sole editorial responsibility for all published content, checking copy, visuals, links, and metadata before publication without a supporting QA layer, developing strong independent accuracy habits under real publishing pressure. Built and managed editorial calendars and publication pipelines that kept content accurate, on-brand, and on schedule during product launches and partnership announcements where errors would have had direct reputational consequences.

Gaming and blockchain community platform. High-volume content operations across a distributed team. Coordinated high-volume content output across a distributed team of writers, designers, and videographers, maintaining quality, accuracy, and publishing cadence across multiple channels simultaneously. Developed content briefs and QA checklists that reduced inconsistency across the team and gave new contributors clear standards to work to from day one.

Regional digital agency. Campaign content accuracy and issue management under launch pressure. Managed content accuracy and communications consistency across multiple simultaneous client launches, coordinating checks and approvals under tight deadlines and developing crisis protocols to handle issues quickly when they emerged.