samuelphoffman

Addressed and resolved client or customer questions and concerns in a professional manner. Led and directed team members on effective and efficient strategies to accomplish their job requirements. Created weekly schedules based on staffing needs, budgets and employee requests. Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement. Recruited and recommended qualified employees for team's staff positions. Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles. Reduced workplace safety or health hazards by enforcing work practices and procedures. Evaluated systems and procedures, identifying and implementing improvements. Assigned, prioritized and delegated tasks and responsibility to employees.

Managed daily operations including scheduling, budgeting, taking inventory of food/supplies and ordering more when needed, showing excellent multitasking capabilities. Mentored and trained new employees on company policies and daily procedures. Communicated with staff and delegated tasks to the appropriate personnel to ensure a well functioning operation.

For the summer of 2017, I started at Nakoma Country Club as a cook in the snack bar at the Nakoma pool. Day to day duties included, food preparations and stocking in the morning shifts for the day or the next day if it was a closing shift. Taking guest food orders and delivering them to the correct table in a timely manner. I also was a part of Preparing/cooking food orders from the extensive menu while following health code procedures to ensure all food items were safe to consume for the guests.

Memorized menu to help diners make informed meal choices. Checked in with guests throughout meal service, replenishing drinks and catering to additional requests. Exercised focus and concentration to keep track of tables and remember orders. Answered telephones to take reservations, deliveries and to-go orders.