sasanikolic

Api Integration Specialist

I am an API Integration Specialist with 5+ years in IT, including 4 years immersed in the cryptocurrency sector. I've helped onboard and integrate 50+ clients with my current company's services, and maintained a successful relationship with them throughout the years.

I am passionate about decentralisation, privacy, and open financial systems.

I enjoy optimising technical and business workflows to deliver scalable solutions. I thrive bridging tech and people, and I specialise in product research, requirement gathering, and cross-functional project execution to bring efficiency, clarity, and future-focused thinking to every project.


Experience: 7 years

Yearly salary: $72,000

Hourly rate: $40

Nationality: 🇭🇷 Croatia

Residency: 🇭🇷 Croatia


Experience

Technical Support
Serio Verify
2018 - 2021
Supported clients through technical issues, API setups, and documentation. Utilized MySQL databases for data analysis and troubleshooting. Developed Help Center resources, reducing support ticket interaction by 25%.
Project Executive Assistant | Project Lead
Convergent Media Group
2018 - 2018
Managed Voltaren UK website projects, ensuring quality and on-time delivery. Supported GDPR compliance initiatives and QA for project outputs.
Centili Mobile Payment System Support Assistant
Infobip
2013 - 2014
Resolving mobile payment transaction issues communicating with platform users on one, and telecommunication companies on the other end.

Skills

account-manager
api
wordpress
customer-support
english