satyam
Production Support Engineer
Results-driven IT professional specializing in Production Support Engineering with extensive experience in cloud migration, CI/CD pipelines, and application performance monitoring. Proven ability to troubleshoot complex issues, optimize workflows, and enhance system reliability. Adept at collaborating with cross-functional teams to drive significant improvements in operational efficiency.
Experience: 11 years
Yearly salary: $150,000
Hourly rate: $75
Nationality: 🇺🇸 United States
Residency: 🇺🇸 United States
Experience
Production Support Engineer
JPG InfoTech/Accenture Federal Services 2013 - 2025
Led the migration of applications from on-premises to AWS Gov Cloud, enhancing deployment efficiency. Maintained and optimized CI/CD pipelines using AWS, Jenkins, and Terraform for microservice applications. Conducted thorough troubleshooting of helm charts, YAML files, and autoscaling configurations in Kubernetes environments. Deployed Node.js applications on EKS, integrating with AWS services including Lambda and Kinesis.
Skills
ai
aws
consulting
crypto
customer-service
operations
sys-admin
system-engineer
customer-support
english