saurabh03198

Implemented revenue predictive models and simulations using time series analysis and LSTM, achieving a MAPE of 6.45%, enabling the sales team to derive actionable insights. Executed client segmentation using K-Means clustering, enhancing the data analysis of a 4,000 client base to analyze customer behavior and tailor engagement strategies. Built performance metrics and dashboards leveraging tools like Matomo, MS-Excel, and MicroStrategy to support executive reporting and strategic initiatives.

Designed and optimized a cloud-based B2C self-serve data product for communicating with delinquent credit card and personal loan customers, reducing collection costs by 17-19%. Collaborated with cross-functional teams to integrate advanced AI/NLP solutions with personalized debt collection strategies, amplifying liquidation rate by 11%. Developed and maintained automated data pipelines for preprocessing large-scale structured and unstructured data via AWS, reducing ETL processing time by 50%. Secured new clients from 2 international banks by directing transaction and credit analysis of delinquent customers from diverse data sources within 6 months. Organized Tableau dashboards to track sales, marketing, pricing, and customer insights, boosting monthly customer engagement by 6-8%.