scorpion2142
Community Manager/Moderator/ Customer Support (Crypto)
Hi, my name is Volodymyr, I am currently looking for a full-time position or project that requires a confident support/community manager
Here is a more detailed description of my experience:
Centralized Web3 platform:
Answered questions from participants in English, helped them solve problems in Telegram/Discord, or on the platform.
Created training materials for new employees joining our project.
Moderated/administrated English-speaking Telegram/Discord chats and channels with over 60,000 participants.
Processed requests/tickets to solve problems on platforms, Telegram/Discord user chats.
Filled out tables with reports on work done in Google Sheets.
Interacted with other departments in the company related to the community.
Worked on quality control of interaction with the community
My total work experience is about 2 years, but if you think that this experience is not enough, I would like to clarify that I learn quickly, easily perceive and remember new information!**
**Telegram for contact: @Racoon25**
Experience: 2 years
Yearly salary: $0
Hourly rate: $15
Nationality: 🇺🇦 Ukraine
Residency: 🇺🇦 Ukraine