With over 18 years of experience in technology and client success, I am a seasoned professional making a strategic transition into Web3 development. My background combines technical proficiency in Python, Django, data science, and blockchain development, with a robust understanding of enterprise account management and customer success.
Having completed rigorous training in Python/Django, Cairo programming through Starknet Basecamp, and Solidity for Ethereum EVM development, I am equipped to bridge traditional business needs with innovative Web3 solutions. My expertise positions me uniquely to drive the adoption of blockchain technologies, focusing on decentralized applications and smart contracts that reshape the digital landscape.
I am passionate about collaborating with forward-thinking teams in the Web3 space, leveraging my technical skills and business acumen to develop impactful solutions that foster the future of decentralized technologies.
Experience: 11 years
Yearly salary: $36,000
Hourly rate: $20
Nationality: 🇧🇷 Brazil
Residency: 🇧🇷 Brazil
Experience
Customer Success Manager
Various Vendors 2012 - 2020
Successfully facilitated the acquisition of customer requirements into product development, supported by a Research & Development (R&D) Grant from the Brazilian government to support a virtual reality startup. Pioneered the integration of BI tools including BSC, KPI performance management, and executive dashboards, catalyzing project expansion.
Territory Channel Manager
Compuware Corporation (now BMC) 1998 - 2012
Led the training and rollout of Uniface's cutting-edge version 10 cloud development platform, facilitating seamless transition for clients. Expertly directed pre- and post-sales technical teams, guaranteeing streamlined execution of proof-of-concept initiatives for Development, Quality Assurance, and Application Performance Management tools and strategies. Spearheaded the growth of strategic alliance and reseller networks through selection, acquisition, and training of capable System Integrators for each line of products, catalyzing a consistent 20-30% annual growth in sales revenue.
Pre-Sales and Technical Support Consultant
Poly Software & Consulting 1995 - 1998
Spearheaded pre- and post-sales activities, guaranteeing streamlined execution of proof-of-concept initiatives for Change and Configuration Management solutions. Delivered expert technical support and pre-sales consultancy for mainframe and distributed systems, showcasing exceptional customer service prowess. Evangelization on topics like Application Life Cycle processes, mainframe management, and customer communication management (EOM/ECM).
COBOL Programmer, IBM Mainframe
Banco Itau SA and others 1990 - 1994
Expert in Systems Development on IBM mainframe with proficiency in CICS online environment and DB2 relational database management. Systems development in UNIX AIX platform, leveraging Informix database/4GL tools. Application development and maintenance in systems like billing and lending, mortgage, accounts payable and receivable, and ERP for small industries.
Skills
customer-success
customer-support
docker
git
linux
partnership
python
sales
smart-contract
solidity
trader
web3
english
portuguese
spanish