sebarceinas

Customer Support Specialist

Customer Support Specialist with 3+ years of experience in high-volume, tech-driven environments—especially in the crypto space—resolving complex issues while ensuring compliance and data security. Experienced in fraud pattern recognition, document verification (KYC), and secure customer interactions. Currently pursuing a degree in Cybersecurity, with the current goal of transitioning into AML, KYC, or Fraud Analysis roles. Strong communicator, fast learner, and passionate about protecting both users and platforms.


Experience: 4 years

Yearly salary: $30,000

Hourly rate: $25

Nationality: 🇲🇽 Mexico

Residency: 🇲🇽 Mexico


Experience


Skills

customer-support
security
english