secretevent

Led IT operations and digital transformation projects, including rebranding and system migration. Managed vendor relations and negotiated IT service contracts to reduce operational costs. Designed marketing materials using Adobe Photoshop and Canva, supporting the Sales & Marketing team. Administered and configured hotel systems (PMS Maxial, Vingcard Keylock, Elsaf SDB, CCTV, PABX, SQL/MySQL). Implemented preventive maintenance that improved network stability and reduced downtime by 30%.

Supervised IT support operations for the hotel’s network, servers, and data systems. Configured and maintained server–client systems, SQL/MySQL databases, CCTV (Panasonic, Hentech), and PMS VHP. Supported network troubleshooting (routing, WAN/LAN, access points) and ensured system uptime. Collaborated with hotel management to align IT initiatives with operational goals.

Part of the pre-opening IT team, responsible for implementing hotel IT systems and security infrastructure. Set up and configured network routing, access points, WAN/LAN, and user workstations. Installed and managed server systems, Onity Keylock and SDB security integration for guest room access control. Supported technical troubleshooting, system maintenance, and IT user training during the pre-opening phase.

Played a key role in the pre-opening IT setup, including network infrastructure, server installation, and system configuration. Configured and maintained LAN/WAN, routing, access points, and ensured stable connectivity across all departments. Operated and managed server–client systems, databases (SQL & MySQL) and CCTV/PABX/PMS Maxial integration. Installed and maintained Vingcard Keylock system to enhance hotel security and guest access control.