seldio

 Work Experience Support Staff at MCN, Tirana (July 2021 – February 2024) - Worked in a company that initially provided an installable POS system used by a wide range of businesses, including restaurants of all sizes. - The system had extensive features, including warehouse functions, requiring SQL installation and database configuration. - Later, the company introduced a web-based POS (faturo.al) with fewer features compared to the installable version. - Provided technical support, handling client calls for troubleshooting. - Conducted training sessions for new clients to help them use the software efficiently. - Learned fiscalization laws, managing different types of invoices based on services provided. - Visited clients’ businesses for on-site training and support. - Performed database troubleshooting, including executing SQL queries for fixing issues or adding functionalities. - Managed database backups and migrations to different environments. Education Universiteti Barleti, Tirana – Applied Informatics (October 2022 – July 2025) - Gained knowledge in various technologies, including: - PHP - phpMyAdmin - Java - Data Structures and Algorithms - Web Programming - SQL