I am currently a Acting Project Manager at Mack Utilities, where I manage and review the build documentation for various fiber network projects. I have also earned the Emergency First Aid at Work & Fire Marshal certifications from St John Ambulance, which shows my commitment to safety and responsibility.
Before joining Mack Utilities, I worked as a Junior Project Engineer and an IT Administrator at G2V Recruitment Group, where I gained valuable experience in creating project plans, working with internal and external resources, developing and testing IT solutions, and providing technical support to users. I have developed strong skills in Microsoft 365, Microsoft Power Automate, Azure Active Directory, and network stacks, which enable me to deliver efficient and effective IT services. I enjoy working with diverse and collaborative teams, and I am always eager to learn new systems and tools. I am looking for an opportunity to leverage my IT project management and coordination skills in a dynamic and innovative environment, where I can contribute to the success of the organization and the satisfaction of the customers.
I'm also currently participating in below certification courses:
- Agile Project Management Foundation & Practitioner (AgilePM®)
- PRINCE2® Foundation & Practitioner (7th Edition)
- Scrum Master
Experiece: 6 months
Yearly salary: $40,000
Hourly rate: $20
Nationality: 🇵🇱 Poland
Residency: 🇬🇧 United Kingdom
Experience
Acting Project Manager
Mack Utilities 2024 - 2024
Tracking project progress, Permitting, Ensuring compliance with industry regulations, Meetings and Minutes, Risk and Issues log Administration, Design change request Administration, Coordinate and schedule project meetings, Compile and distribute meeting agendas, Planning, execution, and monitoring of project activities, ensuring alignment with project timelines and objectives, Contract management, procurement, and financial tracking
Project Coordinator
Avonline 2023 - 2024
Management & review of build documentation relative to all build stages Be the main point of contact for all build information & changes Hold weekly build reviews with Direct Labour & Sub Contractors Work closely with all teams across different stages of the builds Liaise with the Planning Team to review documentation & amend where necessary Completion of weekly Delivery Trackers Risk Register / Action Log management Monitor progress against the build programs to ensure deadlines are met Wayleave monitoring Build Documentation Control & Checks Create change packs throughout the build stages Working with the Delivery Managers Address Report/release sheet checking (THP Management) Admin Support to Manager and onsite Supervisors
Junior Project Engineer
G2V Recruitment Group 2022 - 2023
Creating project plans including timescales, resources required, costs, and descriptions of positive and negative outcomes for the business in the form of plans, briefs, PIDs, and presentations. Providing regular updates on project progression, Working with internal resources and 3rd parties to ensure project delivery, Developing skills necessary to conduct project work, including learning new systems, creating new relationships with 3rd party vendors, and reviewing options for the most desirable solution. Managing resources provided, as well as expectations of sponsors involved. Building, testing, and rolling out environments to end users. Preparing documentation and hand over of completed projects for support.
IT Administrator
G2V Recruitment Group 2021 - 2022
Roll out, maintain, repair, and upgrade IT equipment & systems across all sites (US, UK & EU). Install & test network stacks. Monitor the performance of existing IT equipment and software. Provide technical assistance with IT systems for users (e.g. CRM, HR solution, sales tools). Keeping inventory records of stocked equipment. Managing & creating accounts for new starters and existing users. Handling Data Protection inquiries. Operating on a ticketing system for support and on-call phone (including out-of-hours). Engaging in rollout plans for new solutions (e.g. new phone systems via 8x8).
Hypercare
ScottishPower 2020 - 2021
Ability to actively listen to customer inquiries and quickly provide satisfactory resolutions, The capacity to pick up new processes quickly, including software and product training, strong communication skills and good IT skills to operate CRM and several in-house systems, Willingness to excel within a targeted environment, Passionate behavior joined with excellent customer service, Processing payments, booking, and rescheduling visits, support with data entry (e.g. Meter Readings), handling complaints, assisting with the technical side of meters (dial, digital, smart, and prepayment meters), website assistance, and more.
Customer Service Advisor
Bristol Energy 2019 - 2020
Ability to actively listen to customer inquiries and quickly provide satisfactory resolutions, The capacity to pick up new processes quickly, including software and product training, strong communication skills and good IT skills to operate CRM and several in-house systems, Willingness to excel within a targeted environment, Passionate behavior joined with excellent customer service, Processing payments, booking, and rescheduling visits, support with data entry (e.g. Meter Readings), handling complaints, assisting with the technical side of meters (dial, digital, smart, and prepayment meters), website assistance, and more.
Customer Service Consultant
Carpeo 2018 - 2018
National Curriculum Test Helpline (STA) campaign to provide support for schools and teachers with delivering, returning, and marking the exams. This position required: Expert, dynamic knowledge of the company’s services, Engaging with customers in an inviting, friendly, and professional manner to deliver exceptional experiences, Responding quickly, professionally, and accurately to customer inquiries regarding orders, status, complaints, and returns as well as marking platform support.
Mercedes Me Adapter Specialist
Mercedes-Benz 2018 - 2019
Mercedes Me campaign that required Mercedes-Benz Dealerships to hit agreed quotas for 'Mercedes Me' adapters to be installed in older models. This position required: Self-managing skills as only 1 specialist was employed per site and I was not part of any team on site. Customer engagement and sales while contacting clients to upsell Adapter profits for them and book an appointment with them to install the adapter. Technical abilities to physically install the Mercedes Me adapter into the car, register customers with the account on the website, download the app on their phone, and connect the phone to the car. Data Operations to work with customer database, creating reports of customers engaged, results of engagement, and list of adapters distributed.
Skills
admin
agile
project-manager