selvano99
It Support
Information Engineering graduate with programming experience (Java, Python) and strong interest in Artificial Intelligence tools. Skilled in IT support, software/hardware maintenance, and troubleshooting within complex environments. Highly motivated with a strong interest in the tech industry and its advancements.
Experience: 1 year
Yearly salary: $30,000
Hourly rate: $90
Nationality: 🇮🇹 Italy
Residency: 🇮🇹 Italy
Experience
IT Support Technician
Fastweb S.P.A. 2021 - 2022
Diagnosed and resolved hardware and software issues, ensuring minimal downtime. Assisted end-users with technical support and troubleshooting needs. Maintained clear and accurate documentation of incidents and solutions. Supported the improvement of IT support processes and service efficiency.
Skills
java
customer-support
english