senseman
Contact Center Agent
Dedicated and customer-focused contact center agent with excellent communication skills and knowledge of cryptocurrency. Proficient in resolving customer inquiries, providing support, and promoting products/services.
Experience: 1 year
Yearly salary: $66,000
Hourly rate: $30
Residency: 🇳🇬 Nigeria
Experience
Contact Center Agent
Access ARM Pensions 2024 - 2024
Responded to customer inquiries via phone, email, and chat. Resolved customer complaints and concerns in a timely and professional manner. Provided product/service information and promotions to customers. Collaborated with team members to achieve sales and customer satisfaction targets.
Customer Support Representative
Access ARM Pensions 2024 - 2024
Handled customer support requests via phone, email, and social media. Troubleshooted customer issues and provided solutions. Utilized knowledge of cryptocurrency to support customers with crypto-related inquiries. Consistently met and exceeded customer satisfaction and resolution targets.
Human Resources Assistant
Access ARM Pensions Managers LTD 2024 - 2024
Maintained employee records and databases. Managed employee files, both physical and digital. Prepared reference letters. Processed job applications and resumes. Ensured compliance with labor laws and regulations. Maintained confidentiality when handling sensitive information.
Skills
customer-support
graphic-designer
hr
english