sfajri

- Monitored, maintained, troubleshoot system, server and network (Mikrotik, LAN, WIFI, CCTV). - Implemented and supported Restaurant Operational System (POS & ESB) - Diagnosed and resolved 20+ technical issues monthly related computer hardware, operating systems, and applications. - Installed and monitored 12 UniFi Access Point, optimizing WiFi coverage and improving guest satisfaction scores by 25%. - Updated and managed IT asset inventory, tracking 50+ devices to equipment loss by 20% through systematic tracking.

- Installed, managed, and implemented all aspects of onsite clients network for 2 core backbone core, 50 access switch, 640 access point, gaining project success. - Improved the troubleshooting and monitoring process for nework activities, increasing the up time 25%. - Collaborated with 2 colleagues to implement migration new data center client and bring company value. - Recommended network changes to support specific client needs, resulting in speed improvements of 30%. - Developed and delivered comprehensive training sessions to educate client stakeholders on best practices for system installation, maintenance, and troubleshooting techniques, resulting in a 90% decrease in system downtime.

- Performed daily preventive maintenance for all networking devices on the site area. - Assisted the user in repairing and troubleshooting of CCTV devices. - Served and quickly solved ticketing as much as 15+ cases weekly in resolving any IT-related issues, and completing comprehensive network performance evalutions. - Replaced scale operator during the rostered days off in weighing materials mining as well as inputting data into the MEasyWeigh application program. - Checked CCTV lines in the Underground area to carry out withdrawal projects as well as replacement of UTP cable that is not connected to the main line as far as ± 150 meters.

- Take full responsibility for software and hardware maintenance any user. - Manage and identify trouble on computer network. - Repair a network cable is not connected on staff computer. - Install and configure network devices such as switch and access point for diklat activity rooms. - Provide proxy port for the participants get into the exam web.