shanrae

Customer Success Lead

I am a customer success and community professional, and am deeply invested in building values-based communities in the Web3 space. I’m committed to diversity, equity, and inclusion, and as a queer female in tech, I hope to help create a fair, diverse, open web, and lower the barrier of entry for others to participate.

Experience: 11 years

Yearly salary: $115,000

Hourly rate: $55

Nationality: 🇺🇸 United States

Residency: 🇺🇸 United States

Experience:

Period Title Company
2022 - Customer Success Lead Tally
2016 - 2021 Customer Support Specialist You Need A Budget
2014 - 2016 Copy Writer & Personal Assistant Freelance
2021 - 2022 Project Manager of Community Filecoin Foundation
2003 - 2016 Customer Support & Sales Various

Skills:

business-development
community-manager
content-writer
dao
marketing-communication
operations
project-manager
customer-support
english