shanto

Grew and managed a community of 50,000+ members across Discord, Telegram, and Twitter, fostering engagement and trust. Developed and executed community engagement strategies, increasing daily active users by 35%. Moderated discussions, resolved conflicts, and ensured a positive and inclusive environment. Collaborated with marketing and development teams to align community initiatives with project goals. Organized and hosted 12 AMA (Ask Me Anything) sessions, webinars, and virtual events, attracting 15,000+ participants. Created educational content, including tutorials, FAQs, and newsletters, to onboard new users and improve crypto literacy. Monitored community sentiment and provided actionable insights to improve product adoption and user experience.

Managed social media accounts (Twitter, Reddit, LinkedIn) with a combined following of 100,000+ increasing engagement by 50%. Developed and scheduled content calendars, including announcements, memes, and educational posts. Responded to user inquiries, feedback, and complaints promptly, maintaining a 95% satisfaction rate. Tracked and analyzed KPIs (engagement rates, follower growth, sentiment) to optimize strategies. Partnered with 20+ influencers and ambassadors to amplify brand reach and credibility.

Monitored and moderated community channels (Discord, Telegram) to ensure compliance with guidelines. Identified and mitigated potential crises, including FUD (Fear, Uncertainty, Doubt) and scams. Assisted in onboarding 10,000+ new members and educating them about the project’s vision and technology. Collaborated with the support team to resolve technical issues and improve user experience.