shidde0
Crypto Moderator
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Dynamic and vigilant Crypto Moderator with 3+ years of experience managing online communities across Discord, Reddit, and Telegram. Proven track record in enhancing user engagement, mitigating scams, and fostering compliant discussions in fast-paced crypto environments. Adept at educating users on blockchain technology, DeFi, and NFT trends while ensuring platform integrity. Recognized for resolving conflicts and improving community trust by 40% in previous roles.
Experience: 3 years
Yearly salary: $10,000
Hourly rate: $10
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Customer Support Specialist (Crypto Exchange)
CryptoHub Exchange 2019 - 2020
Resolved 100+ daily user inquiries on trading, wallets, and security, achieving 95% satisfaction. Identified and reported suspicious activities, enhancing platform trust during a 300% user surge. Authored FAQ guides on staking and DeFi, cutting support tickets by 30%.
Volunteer Moderator
CryptoCurrency (Reddit) 2018 - 2019
Enforced subreddit rules, removing 200+ spam posts monthly. Launched 'Crypto Basics' weekly threads, increasing subscribers.
Crypto Community Moderator
Blockchain Innovators Network 2018 - 2020
Moderated 50k+ member Discord and Telegram groups, reducing scam incidents by 35% through proactive monitoring and real-time alerts. Collaborated with security teams to implement AML/KYC protocols, decreasing fraudulent accounts by 25%. Hosted weekly AMAs with industry experts, boosting engagement by 50%. Developed moderation guidelines and trained 10 new team members on compliance tools.
Skills
community-manager
english
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