shkhrkat
Senior Product Manager
Senior Product Manager with 5+ years of experience in building consumer and platform products across fintech, payments, and service marketplaces. Currently leading bill-pay and recharge verticals at Paytm, driving INR 8,000+ Cr monthly GMV across 30M+ monthly transactors. Track record of 0-to-1 product launches, funnel optimisation, customer experience, and AI-driven automations. Experienced in cross-functional stakeholder management and complex system integrations, ensuring compliance & scalability.
Experience: 5 years
Yearly salary: $100,000
Hourly rate: $35
Nationality: 🇮🇳 India
Experience
Associate Product Manager
NoBroker 2022 - 2024
Received an early promotion for demonstrating ownership & improving service experience. Led the development of Homeservice Chat Support, resulting in 30% reduction in customer queries. Built an Auto Broadcast Engine for quicker and fair job matchmakings; achieved an 80% reduction in assignment TAT and a 40% reduction in resources. Streamlined real-time supply management system with partner capacity and subscription models, achieving 9% reduction in cancellations, improving partner utilisation & service SLAs. Responsible for ad-hoc RCAs and regular release impacts, devised vertical performance daily KPIs.
Supply Chain Analyst
Solenis 2021 - 2022
Awarded Solenis Inspire for improving service levels & inventory optimization during COVID. Improved the accuracy of the inventory-level demand forecasts, evaluating bias and tracking signal. Established and led the OTIF risk tracking framework; achieved a 6% improvement in OTIF. Worked on extensive SQL databases towards identifying and delivering insights via reports.
Skills
agile
ai
analyst
api
blockchain
fintech
integration
product-manager
product-marketing
web3
english
hindi