shuanglu1993

- Constructed and upheld platform infrastructure utilizing multiple cloud providers such as GCP, Azure, and AWS - Implemented Infrastructure as Code using Terraform and CUE, streamlining deployment and management processes - Led CI optimization by refactoring scripts from Shell to Golang and migrating from Cloud Build to GitHub Actions, enhancing performance and maintainability - Led the design and implementation of the multi-cluster strategy - Led the design and execution of business continuity planning solutions for platform infrastructure resources - Developed tools to support FinOps practices, optimizing cost management and resource allocation efficiency - Managed Kubernetes clusters, focusing particularly on Google Kubernetes Engine, to ensure high availability and performance - Integrate observability solutions - Collaborated closely with the security team to implement robust security measures, ensuring comprehensive protection of platform assets

- Managed self-managed Kubernetes clusters using Rancher and Terraform on AWS, overseeing system components within the environment - Designed and implemented Istio service mesh atop Kubernetes clusters, orchestrating the migration of services from Tubi's in-house mesh to Istio in collaboration with development teams

- Spearheaded as the Point of Contact in the East Asia Timezone, overseeing escalations of Azure Kubernetes Service from 1st and 2nd level support engineers. Conducted thorough root cause analyses and implemented effective mitigations for a majority of cases - Strategically aligned with the product team to minimize the impact of emerging issues, demonstrating strong leadership in driving cross-functional collaboration and achieving positive outcomes - Initiated and implemented initiatives such as escalation and training to accelerate solution delivery and optimize customer success, contributing to enhanced team performance and customer satisfaction metrics - Facilitated seamless customer experiences throughout the support lifecycle by collaborating with and supporting multiple partners, including support engineers, cloud solution architects, and customer success managers