sitaram7676
Crypto Support & Operations Specialist
I am a Crypto Support and Operations professional with 7+ years of hands-on experience in
cryptocurrency platforms and blockchain transactions.
I specialize in resolving deposit and withdrawal issues, wrong network transfers,
wallet-related problems, and P2P transaction disputes.
I am looking for a remote Crypto Customer Support / Operations role where I can
support users, ensure smooth transactions, and contribute to a reliable Web3 platform.
Experience: 7 years
Yearly salary: $10,000
Hourly rate: $10
Nationality: 🇮🇳 India
Residency: 🇮🇳 India
Experience
Crypto Customer Support Specialist
independent / self-employed 2018 - 2026
Handled end-to-end crypto customer support and operations for blockchain-based platforms. Resolved deposit and withdrawal issues, stuck transactions, and wrong network transfers. Analyzed blockchain transactions using explorers (BTC, ETH, BSC, TRON, Polygon). Assisted users with wallet setup, gas fee issues, and transaction verification. Managed P2P transaction disputes by verifying proofs, timelines, and transaction hashes. Provided clear step-by-step guidance via email and chat-based support. Documented issues and followed SOPs for effective resolution.
Skills
blockchain
crypto
customer-success
customer-support
kyc
english
hindi