sjreyes

Customer Experience Specialist

Highly adaptable and customer-focused professional with over 10 years of diverse experience across department store, fast-food operations, direct selling, product distribution, and business process outsourcing (BPO) environments. Skilled in delivering exceptional customer experiences, managing fraud education initiatives, handling payment and order fulfillment, and driving sales growth. Adept at problem-solving, maintaining meticulous records, and staying current with industry trends to ensure compliance and best practices. Offers a proven track record in meeting sales targets, streamlining operations, and enhancing overall business performance.


Experience: 4 years

Yearly salary: $30,000

Hourly rate: $25

Nationality: 🇵🇭 Philippines

Residency: 🇵🇭 Philippines

Experience:

Period Title Company
2020 - 2021 Customer Solutions Agent (Billing and Collection) Sykes Asia Inc. (Ally Financial Account)
2018 - 2020 Admin and Sales Assistant Supervisor & Distributor AK8 Corporation
2013 - 2013 Promo Girl L’Oréal Paris (Demo Power)
2013 - 2013 Promo Model Globe Telecom (Sureway Promotions Inc.)
2010 - 2011 Service Crew McDonald’s Baliuag Plaza (Mariel Foods Inc.)
2009 - 2010 Sales Clerk SM City Baliuag (Mercantile Stores Group)
2023 - 2025 Customer Education Specialist Banxa
2023 - 2023 Payment and Fulfillment Specialist Banxa
2021 - 2023 Customer Experience Specialist Banxa

Skills:

analyst
blockchain
communication
crypto
email-marketing
fintech
customer-support
english
tagalog