ski0x
Vp, Customer Success
I am a customer success and technology professional with a passion and proven track record for helping clients and internal teams grow. With over ten years of experience working in customer service, I’ve strived to be the voice of the customer, to solve for their success, to treat them with respect and empathy, and to vigorously innovate in ways to further help them reach their goals. I believe that the key to successful leadership is trust, accountability, analysis, and constant improvement of self and team. Above all else, I value education and work to always be learning.
Experience: 11 years
Yearly salary: $190,000
Hourly rate: $140
Nationality: 🇺🇸 United States
Residency: 🇺🇸 United States
Experience:
Period | Title | Company |
---|---|---|
2015 - 2018 | Principal CSM | HubSpot |
2013 - 2015 | Manager, Client Services | Eduventures |
2022 - | VP, Customer Success | AgriWebb |
2019 - 2020 | Director, Customer Success | Vangst |
2020 - 2022 | Principal Manager, Product Experts | HubSpot |
2018 - 2019 | Manager, Customer Support | HubSpot |
Skills:
analyst
content-marketing
customer-success
data viz
data-entry
digital-marketing
executive
operations
saas
sql
customer-support
english