Ski0x

Vp, Customer Success

I am a customer success and technology professional with a passion and proven track record for helping clients and internal teams grow. With over ten years of experience working in customer service, I’ve strived to be the voice of the customer, to solve for their success, to treat them with respect and empathy, and to vigorously innovate in ways to further help them reach their goals. I believe that the key to successful leadership is trust, accountability, analysis, and constant improvement of self and team. Above all else, I value education and work to always be learning.   



Experience: 11 years

Yearly salary: $190,000

Hourly rate: $140

Nationality: 🇺🇸 United States

Residency: 🇺🇸 United States

Experience:

Period Title Company
2015 - 2018 Principal CSM HubSpot
2013 - 2015 Manager, Client Services Eduventures
2022 - VP, Customer Success AgriWebb
2019 - 2020 Director, Customer Success Vangst
2020 - 2022 Principal Manager, Product Experts HubSpot
2018 - 2019 Manager, Customer Support HubSpot

Skills:

analyst
content-marketing
customer-success
data viz
data-entry
digital-marketing
executive
operations
saas
sql
customer-support
english