SophieSwyer

Relationship Manager

I bring a wealth of experience and expertise in collaborating seamlessly across both technical and non-technical teams to drive customer success. With a comprehensive background in marketing, finance, and technical domains, I possess technical proficiency in MS Office, Salesforce, and SQL. I've been instrumental in streamlining processes to prioritize resource management and enhance customer experiences across various disciplines. As a versatile individual, I excel in developing exceptional relationships with clients, peers, and senior management to achieve business goals. My track record includes proven problem-solving and analytical skills, coupled witha rapid learning curve, enabling me to adapt and thrive across diverse industries.


Experience: 2 years

Yearly salary: $74,000

Hourly rate: $0

Nationality: 🇬🇧 United Kingdom

Residency: 🇬🇧 United Kingdom

Experience:

Period Title Company
2022 - 2022 Associate Account Manager Amazon
2018 - 2020 Client Support Representative SS&C Advent
2022 - Account Manager Amazon Ads
2021 - 2022 Senior Client Support Specialist SS&C Advent
2020 - 2021 Client Support Specialist SS&C Advent
2015 - 2018 Administrator I (2015 – 2017) and II (2017 – 2018) The Bank of New York Mellon

Skills:

account-manager
customer-success
customer-support
digital-marketing
marketing-analyst
sales
sql
english