spareme

Led cross-functional teams to drive growth and manage company KPIs and projects effectively. Established long-term social-media strategy engagement, generating over 120k impressions with 10 posts. Developed and executed strategic plans covering business development, market research, product features, NFT gamification, and operations improvement. Successfully implemented process improvement initiatives that resulted in streamlining business operations and boosting efficiency.

Strategically managed and cultivated C-level relationships with over 30 foreign financial institutions, including industry leaders such as Citibank, JPMC, Morgan Stanley, and DBS. Consulted with clients’ various lines of business and conceptualized feasible integrated solutions across APAC region to meet client’s cost saving metrics. Exceeded sales territory targets by 300% in 2020, showcasing exceptional ability to exceed expectations and deliver results. Led and facilitated multi-million contract negotiations between clients and consulting teams to ensure best in class proposal and successful contract signing.

Achieved a 95% cumulative customer satisfaction rating across multiple clients through a proactive and empathetic client approach, ensuring successful project delivery and fostering long-term client relationships. Defined and established project management best practice guidelines, process documentations, and workflow diagrams. Analyzed business and technical requirements to recommend feasible and prioritized solutions aligning with clients' key business KPIs, ensuring effective problem-solving and client satisfaction.

Recommended process improvements: increased efficiency by scaling process and data normalization, improved strategic KPIs through control designs and implementations. Designed and implemented substantive test plans to cover 1000 deficient controls and unmitigated risks. Performed risk assessments to identify problem areas within change management, access, and IT operation processes. Managed and executed tasks between onsite and offshore India team to achieve client-project objectives in an agile environment. Successful multi-million client project deliveries including Expedia, Microsoft, Nike, and Zillow.