I am a recruitment and people operations professional with a strong foundation in human resources, pipeline management, and stakeholder communication. Holding a B.Sc. in Sociology from the University of Ibadan and currently advancing my analytical skills through an MSc in Data and Information Science, I bridge the gap between people-centric operations and data-driven insights. My professional background includes managing confidential personnel records for over 500 staff and supporting HR operations at Adeleke University, leading talent intelligence initiatives and retention strategies at AIESEC in Ibadan, and driving cross-functional client coordination as a Customer Service Coordinator at Prime Line. I am actively looking for people-related positions, specifically in Human Resources, Talent Acquisition, and Customer Success/Operations, where I can leverage my experience in stakeholder engagement, process optimization, and structured administration to support growing teams
Experience: 2 years
Yearly salary: $40,000
Hourly rate: $20
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
customer service coordinator
Prime Line 2025 - 2026
During my time as a Customer Service Coordinator at Prime Line, I successfully managed client communications, resolved complex inquiries, and monitored order progress against tight timelines to ensure smooth execution. Acting as a central liaison between customers and internal art, production, and shipping teams, I kept orders on track, proactively flagged potential delays, and utilized Oracle NetSuite to track order statuses and provide accurate, up-to-date updates. This background has given me a strong foundation in managing fast-paced pipelines, facilitating clear communication across departments, and keeping stakeholders informed every step of the way—skills that directly translate into managing recruitment operations and candidate pipelines.
Human Resources/Administrative Intern
Adeleke University 2024 - 2025
I managed confidential personnel records for over 500 staff members, ensuring absolute privacy, accuracy, and rigorous documentation. I coordinated internal communications by distributing HR memos across relevant channels, supported employee relations case workflows, and assisted in scheduling and coordinating interviews to ensure a seamless candidate and staff experience. This role refined my operational organization, attention to detail, and ability to manage sensitive information within a structured human resources environment.
Talent Intelligence Manager
AIESEC 2024 - 2024
As the Talent Intelligence Manager for AIESEC in Ibadan, I led a team of six to collect, analyze, and manage comprehensive HR and talent program data for an organization of over 100 members. In this role, I conducted interviews to evaluate member satisfaction, identified operational improvements, and used data-driven insights to advise leadership, which directly contributed to a 7% increase in member retention and a 5% improvement in overall engagement scores. This experience sharpened my ability to manage recruitment pipelines, leverage metrics to optimize processes, and partner strategically with stakeholders to improve people operations.
Skills
agile
customer-service
customer-support
hr
recruiter