tados

Met with clients to learn about their preferences and needs regarding their properties. Introduced and showed potential purchasers to the properties. Negotiated and closed sales agreements. Drafted and handled legal paperwork, such as NCA contracts. Drafted lease agreements and made sure all legal criteria were met. Handled rental payment collection and collection. Answered questions from tenants and found quick solutions to problems. Made routine checks to make sure properties are kept up. Verify that premises abide by health and safety laws. Resolved issues and concerns from tenants. Supervised repairs and tune-ups of the properties. Successfully oversaw a major home improvement project that increased property value by 25%, completed on schedule and within budget. Resolved a significant tenant-landlord conflict amicably, resulting in a new lease and improved tenant satisfaction. Implemented a comprehensive rent collection and tenant screening process, reducing rental arrears by 40%.

Assessed customers’ needs and provided assistance and information on product features. Built productive trust relationships with customers. Handled returns of merchandise. Teamed up with co-workers to ensure proper customer service. Engaged with key accounts and ensured retention. I excelled in customer acquisition and teamwork, and I learned patience, problem-solving, and negotiation skills, among others. My crowning moment was when I closed a sale with the Kenya Revenue Authority and boosted the sales for the company in 2020.