taiwoadedipe
Virtual Relationship Manager
Dynamic professional with over 5 years of experience in virtual assistance, cold caller / outbound call and healthcare administration, blending exceptional organizational skills with proven success in enhancing operational efficiency and revenue growth. My expertise in customer service and administrative support, underpinned by a strong foundation in healthcare management and sales, positions me as a valuable asset to teams seeking to optimize performance in fast-paced environments.
Experience: 7 years
Yearly salary: $20,000
Hourly rate: $10
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Virtual Relationship Manager
Ecobank Nigeria PLC, Ibadan 2023 - 2025
Drove a 20% increase in revenue by actively engaging with customers through calls and emails, promoting products with enthusiasm and sincerity. With unwavering commitment and diligence, I consistently achieve sales targets each quarter, fostering strong teamwork and collaboration within the team.
Cold Caller / Executive Virtual Assistant
Marypeppy Hair Clinic, Ibadan, Nigeria 2020 - 2023
Successfully managed various aspects of the business, including content creation, customer communication, website maintenance, and social media management, leading to increased visibility within the dreadlocks community and a significant 30% boost in income attributed to improved customer retention.
Hospital Administrative/ Executive Assistant
Total Family Specialist Hospital 2018 - 2020
Effectively managed hospital operations, including front desk duties, file organization, data entry, financial oversight, and analysis, resulting in improved data accuracy, financial stability, and 40% increase in hospital revenue.
Skills
admin
communication
customer-success
sys-admin
customer-support
english