techamara
Customer Specialist
I’m actively exploring non-technical roles in the Web3 space, particularly in customer support, community moderation, virtual assistance, translation, transcription, and data analysis. I’m passionate about creating smooth user experiences, supporting communities, and ensuring accurate and efficient task execution. I’m also comfortable using tools like Google Workspace, Notion, Slack, and Canva.
I’m looking to join a forward-thinking Web3 project where I can contribute meaningfully, grow with the team, and help build engaging and user-centered communities.
Experience: 2 years
Yearly salary: $34,000
Hourly rate: $20
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Virtual Assistant
Soylent Company 2024 - 2024
- Managed 50+ customer interactions daily with a 98% satisfaction rate - Resolved over 200 service requests, reducing complaint turnaround by 30% - Created client feedback logs that improved process reviews by the support team - Strengthened long-term client loyalty through consistent communication
Virtual Assistant
Huncho Deli 2022 - 2024
- Delivered exceptional customer service through online and in-person support - Processed orders and payments accurately using POS system - Handled customer feedback and complaints professionally - Ensured smooth daily front desk operations and order tracking
Skills
data-entry
virtual assistant
customer-support
english
dutch