thecapitalist

Community Manager with 4+ years of experience building and scaling high-engagement Discord and Telegram communities in the crypto and fintech space.
I’ve managed communities with 100,000+ members, implemented automated bot systems that reduced workload by 40%, and maintained 95%+ customer satisfaction ratings even during high-pressure situations. From Discord Moderator to Customer Support Lead, I’ve learned that great community management is about empathy, clear communication, and staying calm when things get chaotic.
I grew my own Telegram channel to 8,000+ subscribers by creating daily crypto and Web3 educational content that people actually want to read. I understand what makes online communities tick because I live in them.
What I bring: Discord & Telegram expertise, bot implementation (MEE6, Dyno, Carl-bot), content creation, conflict resolution, and a genuine love for building spaces where people feel heard.
Currently open to remote community management opportunities in crypto, Web3, and fintech.