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Dontae Shingler 2729 12th st sw Canton Oh, 44710 Phone: 3305526074 E-Mail: [email protected] Professional Summary Accomplished and energetic individual with a solid history of achievement in many areas . Motivated leader with strong organizational and prioritization abilities. Areas of expertise include retail and sales, customer service and fine arts. Skills Customer and Personal Service Time Management Sales and Marketing Management Critical Thinking Judgment and Decision Making Complex Problem Solving Computers and Electronics Experience 2021-2023 cashier at speedway llc Operate the cash register and process customer payments Provide excellent customer service and resolve complaints Restock the store as needed Ensure all store policies and procedures are being followed Maintain a clean and orderly work area Monitor the store for shoplifters and report any suspicious activity Balance the cash register and report any discrepancies 2019-2020 Server/ hostess at papa bears italian restaurant Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed. Clean or sterilize dishes, kitchen utensils, equipment, or facilities. Examine trays to ensure that they contain required items. Take food orders and relay orders to kitchens or serving counters so they can be filled. Stock service stations with items such as ice, napkins, or straws. Total checks, present them to customers, and accept payment for services. 2018-2019 sales and cashier at autozone Greeting customers at the cashier window in a pleasant and professional manner. Computing customer bills. Receiving cash, checks and credit card payments from customers; recording amount received. Making change and issuing receipts to customers. Providing refunds or credit memorandums to customers for returned merchandise or as directed by managers. Accepting payments by cash, credit cards and checks from customers for repairs, parts, and other services. Refunding customer payments for unused parts or other reasons in accordance with supervisor direction or company policy. Recording receipts, delivery of change and other transactions throughout the shift. April 2017 to June 2017 Applebee's Grill + Bar Akron, OH Server Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed. Clean or sterilize dishes, kitchen utensils, equipment, or facilities. Examine trays to ensure that they contain required items. Take food orders and relay orders to kitchens or serving counters so they can be filled. Stock service stations with items such as ice, napkins, or straws. Total checks, present them to customers, and accept payment for services. August 2016 to February 2017 Scoreboard Sports Bar & Grill Akron, OH Bartender Collect money for drinks served. Check identification of customers to verify age requirements for purchase of alcohol. Balance cash receipts. Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons. Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws. Serve wine, and bottled or draft beer. Clean bars, work areas, and tables. Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks. Serve food items to customers seated at the bar. Create drink recipes. Open and close down bar. May 2015 to June 2016 Portrait Innovations Akron, OH Photographer Take pictures of individuals, families, and small groups, either in studio or on location. Adjust apertures, shutter speeds, and camera focus based on a combination of factors such as lighting, field depth, subject motion, film type, and film speed. Determine desired images and picture composition, selecting and adjusting subjects, equipment, and lighting to achieve desired effects. Create artificial light, using flashes and reflectors. Scan photographs into computers for editing, storage, and electronic transmission. Test equipment prior to use to ensure that it is in good working order. Review sets of photographs to select the best work. Manipulate and enhance scanned or digital images to create desired effects, using computers and specialized software. Perform general office duties such as scheduling appointments, keeping books, and ordering supplies. Select and assemble equipment and required background properties, according to subjects, materials, and conditions. Enhance, retouch, and resize photographs and negatives, using airbrushing and other techniques. Recommend products to customers, based on customers' needs and interests. Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services. Provide customers with information such as quotes, orders, sales, shipping, warranties, credit, funding options, incentives, or tax rebates. Prepare sales presentations or proposals to explain product specifications or applications. May 2015 to May 2016 Gridiron/ Buffalo Wild Wings Akron, OH Cashier, server, cook Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices. Season and cook food according to recipes or personal judgment and experience. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Collect payments from customers. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. Prepare checks that itemize and total meal costs and sales taxes. Take orders from patrons for food or beverages. Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages. Present menus to patrons and answer questions about menu items, making recommendations upon request. Clean tables or counters after patrons have finished dining. Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties. Stock service areas with supplies such as coffee, food, tableware, and linens. Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom. Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee. Fill salt, pepper, sugar, cream, condiment, and napkin containers. Greet guests and seat them at tables or in waiting areas. Provide guests with menus. Answer telephone calls and respond to inquiries or transfer calls. Take and prepare to-go orders. Operate cash registers to accept payments for food and beverages. Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed. Inspect dining and serving areas to ensure cleanliness and proper setup. Education May 2010 Life Skills High School Akron, OH High School Diploma General education