theshansyed

As an Operations professional for a logistics firm, my role involves overseeing and enhancing processes to ensure seamless transport Via FTL/LTL, air and Sea import and export, while actively seeking opportunities for innovation and leveraging data-driven insights to drive continuous improvement in logistics performance. Also a Software development lead, in charge of development of their multi company logistics software with automation and custom clearance applications that would communicate with foreign port offices.

As a longtime employee, a lot of responsibilities would fall on me with new management. I was in charge of building strong customer relations, ensuring high business retention rates, and effectively qualifying potential customers. Additionally, I collaborated with banks to secure financing options for clients, leveraging my expertise to guide them through the purchasing process. Furthermore, I also gained experience as a Service Writer, skillfully managing a team of Technicians to deliver exceptional service and proper one time repairs and ensure customer satisfaction.

As a Tech Team and Retail Supervisor at Fry's Electronics, I have successfully led a team in building custom PCs, installing operating systems, and troubleshooting software and hardware issues for customers. Additionally, I have provided expert guidance on internet server setup and offered tailored recommendations to drive manage sales data and deliver exceptional customer service in a dynamic retail environment. As a longtime employee, a lot of responsibilities would fall on me with new management. I was in charge of building strong customer relations, ensuring high business retention rates, and effectively qualifying potential customers. Additionally, I collaborated with banks to secure financing options for clients, leveraging my expertise to guide them through the purchasing process. Furthermore, I also gained experience as a Service Writer, skillfully managing a team of Technicians to deliver exceptional service and proper one time repairs and ensure customer satisfaction.