timwyatt

- Led pre-sales consulting and solution design for automated warehouse projects across Europe, specializing in "shelf-to-person" robotics and logistics software solutions, - Managed end-to-end project implementation, from customer requirements gathering to system deployment, training, and post-go-live support, - Worked closely with internal teams (engineering, software, operations) and external partners to ensure seamless project execution and customer satisfaction, - Delivered detailed product demonstrations, ROI analyses, and technical workshops to clients in retail, e-commerce, and 3PL industries, - Provided strategic input to improve internal processes, customer onboarding, and solution customization, contributing to increased project success rates.

- Consulted on intralogistics and warehouse automation projects, providing tailored software and hardware solutions to major clients across Germany and Europe, - Supported the full sales cycle, from initial client engagement and needs analysis to solution design, pricing, and contract negotiation, - Collaborated with engineering and project management teams to develop proposals and ensure solutions aligned with operational and technical requirements, - Delivered customer presentations, demos, and workshops to showcase SSI’s WCS (Warehouse Control Systems) and automation capabilities, - Acted as a key liaison between clients and internal teams to ensure smooth project handovers and long-term customer success.

- Led end-to-end implementation of warehouse automation and IT projects, ensuring solutions met customer requirements for both hardware and software (WMS/WCS), - Managed project scopes, budgets, schedules, and risks, using structured SSI specific project management methodologies (IPM), - Acted as the main interface between customers, internal engineering, software development, and service teams, ensuring clear and efficient communication, - Supervised IT system integrations, WMS/WCS deployments, system testing (FAT/SAT), and customer training activities, - Oversaw change management processes, ensuring that technical and operational changes were documented, approved, and properly implemented. - Produced key project deliverables including functional specifications, technical documentation, training manuals, and handover reports.

- Supported senior project managers in the delivery of IT infrastructure and software projects for international clients, - Assisted in project planning, documentation, scheduling meetings, and tracking progress against key milestones, - Gained hands-on experience in IT project lifecycle management, system deployment processes, and customer support.