tiwizafina
Customer Support Supervisor
A highly motivated and results-driven professional with over 5 years of experience in customer service, telemarketing, marketing, and team supervision. Demonstrated expertise in sales, client relations, and administrative coordination, supported by strong leadership and the ability to thrive both independently and collaboratively. Skilled in managing customer needs, optimizing schedules, and delivering quality support in both in-person and virtual settings.
Actively engaged in the cryptocurrency space by managing and moderating a focused WhatsApp community, where responsibilities included facilitating discussions, sharing reliable updates, enforcing group rules, and assisting members with basic blockchain and wallet-related issues. Played a key role in fostering engagement and driving educational efforts.
Additionally, experienced as a freelance writer on Medium, producing insightful articles on personal development, technology, and crypto—combining clarity, research, and storytelling to reach a diverse online audience.
Experience: 5 years
Yearly salary: $14,000
Hourly rate: $10
Nationality: 🇮🇩 Indonesia
Residency: 🇮🇩 Indonesia