tnyoro

Customer Service/Support

Experienced customer support professional with 10 years of experience in the field. Possessing excellent communication and problem-solving skills, I have a proven track record of delivering exceptional customer service and achieving high customer satisfaction ratings. With a strong ability to multitask and work under pressure, I thrive in fast-paced environments and am able to quickly adapt to changing situations. I am now seeking new opportunities to apply my skills and contribute to the success of a dynamic organization.


Experience: 10 years

Yearly salary: $30,000

Hourly rate: $10

Nationality: 🇰🇪 Kenya

Residency: 🇰🇪 Kenya

Experience:

Period Title Company
2021 - 2022 CUSTOMER SERVICE AGENT Clipboard Health (USA-Remote)
2024 - CREDIT & CUSTOMER EXPERIENCE ASSOCIATE MoPhones
2023 - 2024 CALL CENTRE REPRESENTATIVE Church World Service RSC Africa
2020 - 2023 CONTENT ASSOCIATE Jumia Food
2022 - 2022 CALL CENTRE SUPERVISOR IEBC - Independent Electoral and Boundaries Commission
2016 - 2020 SALES EXECUTIVE Jumia
2010 - 2016 CUSTOMER CARE REPRESENTATIVE Safaricom Limited

Skills:

blockchain
communication
customer-support
ecommerce
remote
english