tolulopebanks
It Technical Officer
Key Highlights
- Designed and implemented sustainable data solutions that supported strategic business initiatives across mortgage banking operations.
- Developed customer support and engagement metrics that enhanced organizational visibility and improved customer experience, directly contributing to increased sales and profitability.
- While managing daily IT support for an organization with over 50 staff, I actively participated in a project that transitioned the company to real-time banking, resulting in over 60% reduction in operational turnaround time.
- Provided hands-on IT technical support, ensuring system stability and minimizing downtime across multiple departments.
- Passionate about transforming complex data into actionable business insights to support data-driven decision-making.
- Excellent problem solver with effective team collaboration skills.
Experience: 4 years
Yearly salary: $40,000
Hourly rate: $30
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
IT MORTGAGE ANALYST
CityCode Mortgage Bank Ltd 2022 - 2023
ï‚· Implement and manage data archiving solutions to ensure long-term storage and retrieval of mortgage data. ï‚· Create and manage data backup procedures to protect against data loss and ensure disaster recovery. ï‚· Design and generate detailed reports on mortgage performance, trends, and compliance using BI tools and reporting software. ï‚· Ensure compliance with data security policies and regulations related to data storage and reporting. ï‚· Ensure that reporting systems are aligned with business requirements and regulatory standards.
Digital Media Officer
AgroInfoTech Consulting 2021 - 2021
Design and generate detailed reports on digital media performance, engagement metrics, and campaign effectiveness using analytics tools. Monitor industry trends and emerging technologies to keep digital media strategies up-to-date. Manage and maintain digital media libraries, ensuring that files are organized, indexed, and accessible. Monitor and optimize archiving and automation processes to enhance system performance and efficiency. Implement and maintain content management systems (CMS).
Skills
photoshop
customer-support
english