tomkash

Preparation of user manuals, data sheets and configuration sheets for EnduroSat's satellite hardware modules, all written in LaTex and maintained in Git repos. Preparation and editing of user manuals for EnduroSat's software platforms, all written in MkDocs (doc-as-code platform) and maintained in Git repos.

Preparation of Marketing & PR articles, preparation of Next Basket’s knowledgebase from scratch (on Hubspot). Setup of tech writers' work processes in Jira to fit the SCRUM/Agile approach for deliveries.

Preparation of technical documentation for Qredo’s APIs and pluggable components, including API reference guides, developer guides, technical papers.

Preparation of technical documentation for Axway’s SecureTransport platform, an enterprise-level MFT (Managed File Transfer) solution, including administrator guides, user guides, release notes, developer guides, etc. and maintaining documentation up to date with releases of patches and new versions. Setup of complex tech writers' work processes in Jira to fit the SCRUM/Agile approach for deliveries.

Preparation and updating of technical documentation for the product line of encrypted solutions for mobile devices, including the complete revamp of the company’s WordPress Heroic Knowledgebase; and Inline Manual webhelp documentation tool for interactive web tutorials.

Preparation and updating of technical documentation for the Naxex’ FOREX trading platform, including release notes; user guides (including in both Webhelp and print format).

Preparation and updating of technical documentation for the Tradologic’s binary options trading platform, including release notes; user guides; integration guides; (API) reference guides.

In charge of enterprise customers who require technically advanced aid for the purchase, customization, and deployment of VoIP software, mostly regarding Zoiper softphone. Updated existing technical documentation plus created and edited templates for tech support responses.

Preparation and updating of user and developer guides for home automation modules of Prosyst’s proprietary OSGi-based platform; most documentation published as web content.

Preparation and updating of technical documentation for the online Bingo and Poker gaming platforms, including release notes, user guides, reference guides, and API reference guides.

Preparation and updating technical documentation for Zoiper softphone, including user manuals, API reference guides, provisioning documentation, etc. Preparation and publishing of news articles, press releases and other marketing documentation; website content; search engine optimization (SEO).