tonydiuto

Customer Support, Copywriter And Moderator

I have been in the cryptocurrency space since 2016 and I have been actively involved in cryptocurrency growth in Nigeria. I am confident in my ability to be a resourceful addition to any team that needs my expertise. 

In my current role at 3Commas.io, I manage customer inquiries across various social media channels, including Telegram, Discord, Twitter, Facebook, LinkedIn and Reddit, ensuring timely and effective resolutions. My experience includes:

Community Management: Successfully moderated and engaged with a large Telegram and Discord community, implementing best practices to foster an inclusive environment and encourage individual involvement in the community discussion and growth.

Technical Support: I also provided assistance to users on complex issues, simplifying technical concepts for a clearer understanding. 

Adaptability: I have also thrived in a fast-paced environment, quickly adjusting to evolving ideas and workflows.

I have worked across many different companies including Binance,OKX, Atomic Wallet and others. 


Experience: 4 years

Yearly salary: $20,000

Hourly rate: $15

Nationality: 🇳🇬 Nigeria

Residency: 🇳🇬 Nigeria


Experience

Binance Campus Ambassador
Binance.com
2020 - 2021
Manage Binance Campus Local community in Nigeria to create awareness about Crypto and Binance. Organize monthly webinar to teach about Binance and Crypto and onboard new users.
Content writer (OKX Media Partner)
OKX.com
2020 - 2022
Source and create cryptocurrency related contents centred on OKX. Generate Lead to OKX trading platform through SEO focused content writing about OKX.
Freelance Content writer
Atomic Wallet
2020 - 2022
Source and create cryptocurrency SEO focused contents on Price Actions of different crypto published on Atomic Wallet Blog. Generate Lead to Atomic Wallet to increase wallet downloads and Swap Feature use through SEO focused contents.
Freelance Content Writer (Binance Affiliate)
Binance.com
2020 - 2020
Create content monthly centering on Binance published on different platforms. Organise monthly webinar teaching about Binance and onboarding new users. Onboarding new active traders on Binance through SEO focused writing.

Skills

copywriting
customer-support
community-manager
english