torcher

Sales Develepment Representative

 

Hi, I’m David Wilson, a passionate and results-driven sales and marketing professional with a strong background in customer engagement, brand promotion, and sales strategies. With experience in both the retail and digital marketing space, I thrive in fast-paced environments where I can leverage my communication skills, problem-solving abilities, and deep understanding of consumer behavior to drive business success.

Currently, I work as a Mobile Expert at T-Mobile, where I have spent the past two years honing my skills in sales, customer service, and product knowledge. My role involves not only selling wireless services and devices but also providing customers with tailored solutions to meet their connectivity needs. I take pride in exceeding sales targets, building lasting relationships with customers, and maintaining a high level of customer satisfaction. By staying up to date on the latest industry trends, I ensure that I can confidently educate customers on the best options available to them.

Prior to joining T-Mobile, I worked as a Sales Associate at Staples, where I gained valuable experience in retail sales and customer service. My ability to assess customer needs and provide personalized recommendations allowed me to consistently contribute to the store’s revenue growth. Whether it was upselling office solutions or ensuring a seamless checkout experience, I focused on creating a positive shopping environment that encouraged repeat business.

In addition to my retail experience, I also have a background in social media marketing. As a Social Media Marketing Manager for Park University, I played a key role in overseeing content creation, digital engagement, and sponsorship collaborations. I managed marketing campaigns across multiple platforms, developed compelling content, and analyzed performance metrics to optimize strategies. This role allowed me to apply my business and marketing education in a real-world setting, strengthening my ability to craft targeted marketing messages that drive engagement and brand loyalty.

I hold a Bachelor of Science in Business Administration with a concentration in Marketing from Park University. My education provided me with a solid foundation in market research, branding strategies, and business operations. Coupled with my hands-on experience in sales and marketing, I have developed a unique blend of analytical thinking and creative problem-solving that allows me to adapt to different business challenges.

Some of my key skills include:
✔ Exceeding Customer Expectations
✔ Dispute Mediation & Problem Resolution
✔ Brand Promotion & Digital Marketing
✔ Product & Service Sales Strategies
✔ Cross-Platform Proficiency
✔ Positive Customer Engagement

I am a firm believer in continuous learning and personal growth. I enjoy collaborating with teams, sharing ideas, and finding innovative ways to enhance the customer experience. Whether it’s through effective sales techniques or engaging marketing campaigns, my goal is always to create value and build meaningful connections.

I’m excited about new opportunities where I can contribute my skills and experience to a dynamic team. If you’re looking for a dedicated professional with a passion for sales, marketing, and customer engagement, feel free to reach out—I’d love to connect! 


Experience: 3 years

Yearly salary: $60,000

Hourly rate: $25

Nationality: 🇺🇸 United States

Residency: 🇺🇸 United States


Experience

Mobile Expert
T-Mobile
2022 - 2024
1. Customer Service & Support Handle customer inquiries, troubleshoot issues, and provide expert advice. Assist with device setup, activation, and plan selection. 2. Sales & Upselling Actively promote T-Mobile products and services. Identify upselling opportunities and meet sales targets. 3. Product Knowledge Stay up-to-date on the latest T-Mobile offerings. Develop in-depth knowledge of devices, plans, and network technologies. 4. Store Operations Maintain a clean and organized store environment. Assist with inventory management and adhere to company policies. 5. Teamwork & Collaboration Collaborate with team members to achieve common goals. Share knowledge and contribute to a positive work environment. 6. Professional Development Participate in training and development programs. Assist with marketing and administrative tasks.

Skills

copywriting
digital-marketing
marketing-analyst
seo
sales
english