trifu
Fintech Specialist & Marktanalyst
Analytical, high-performance Customer Operations Specialist and Remote Support Professional with a deep, practical understanding of financial markets and derivatives ecosystems.
Driven by a strong probabilistic mindset and strict risk management rules developed through years of active day trading, I excel at making rational, data-backed decisions under intense pressure. My background in fast-paced customer-facing industries has sharpened my skills in de-escalation, rapid problem-solving, and managing high-stress situations effortlessly.
I fully understand platform mechanics, order types (limit, market, stop-loss), leverage, and slippage from day one. I am looking for a 100% remote role in Fintech Support or Risk Operations, where I can translate complex market concepts into clear, empathetic solutions for global users while maintaining absolute reliability in a decentralized environment.
Experience: 1 year
Yearly salary: $40,000
Hourly rate: $25
Nationality: 🇦🇹 Austria
Residency: 🇦🇹 Austria
Experience
Head Bartender
El Gaucho Rochusplatz Vienna 2026 - 2026
Structured organization of daily operations and staff scheduling. Quality assurance in direct customer contact and handling customer complaints. Inventory management, cost calculation, and budget responsibility.
Bartender
American LoosBar Vienna 2023 - 2026
Delivering premium service and consultation to demanding clients in a fast-paced environment. Successful complaint management and de-escalation in high-pressure situations. Responsible for cash handling, daily accounting, and financial closing. Coordinating team workflows during peak business hours.
Skills
communication
customer-service
finance
fintech
microsoft
trader
analyst
english
german
italian