trrsrahhh
Customer Relation Officer And Customer Support Officer
Your Professional Hiring Partner
I am an expert in Client Relationship Management (CRM) and the development of effective retention strategies that drive loyalty and sustainable business growth. I specialize in data-driven projection mapping to forecast student growth trends and ensure long-term operational sustainability. With strong analytical capabilities, I am committed to integrating personalized service with strategic insights to enhance efficiency, strengthen client engagement, and contribute to the company’s long-term advancement and success.
Experience: 2 years
Yearly salary: $20,000
Hourly rate: $10
Nationality: 🇮🇩 Indonesia
Residency: 🇮🇩 Indonesia
Experience
Progress Advisor
English First 2024 - 2026
Manage relationships with parents, provide regular student progress updates, and ensure high satisfaction levels through personalized communication and targeted educational solutions. Conduct comprehensive progress data analysis to deliver in-depth performance reports to management and key stakeholders. Perform periodic projection mapping to assess student growth potential and develop risk mitigation plans to maintain operational stability. Formulate and execute customer retention strategies that successfully enhance client loyalty and extend partnership lifecycles.
Partnership Coordinator
Siapakamu.id 2023 - 2023
Persuading potential partners, both sponsors and work partners for Siapakamu.id. Establish cooperation with partners of Siapakamu.id institutions, both online and offline. Maintain good relations with partners and ensure win-win collaboration.
Skills
email-marketing
remote
customer-support
english