unzillasasya

Business Operations And Administrative Specialist

Business operations–oriented administrative professional with 6+ years of experience supporting international employees and ensuring seamless organizational processes across education, retail, and sales environments. Experienced in expatriate onboarding, compliance-sensitive documentation, and cross-functional coordination to enable both business continuity and effective people operations. Known for strong ownership, operational reliability, and a proactive approach to optimizing workflows that enhance efficiency, stakeholder experience, and overall organizational performance.


Experience: 6 years

Yearly salary: $80,000

Hourly rate: $40

Nationality: 🇮🇩 Indonesia

Residency: 🇮🇩 Indonesia


Experience

Business Operations & Administrative Coordinator
Yayasan Swamitra Internasional (Canggu Community School)
2023 - 2026
• Coordinated cross-border relocation logistics and onboarding requirements for international employees, ensuring a smooth transition into their roles and living arrangements. • Managed end-to-end housing and relocation support for international employees, including property sourcing, lease negotiations, house-viewings, and move-in logistics to ensure seamless onboarding. • Managed 140+ expatriate and student visa cases annually, maintaining strong documentation accuracy and zero critical compliance issues. • Acted as a primary point of contact for parents, expatriates, and vendors, addressing inquiries and resolving issues to maintain strong professional relationships. • Served as the primary liaison between internal teams, external agencies, and international stakeholders to ensure clear communication and smooth operational processes. • Directed multi-vendor services including property maintenance, cleaning, and repairs, ensuring accommodation readiness and consistent service delivery. • Prepared structured operational reports covering visa status, housing readiness, and vendor progress to support leadership oversight and planning. • Streamlined digital and physical documentation systems, improving data accessibility, accuracy, and overall operational efficiency. • Managed petty cash and administrative expenses, ensuring accurate tracking, proper documentation, and timely reconciliation. • Developed and delivered client-facing presentations and promotional materials to support property showcasing and strengthen buyer engagement. • Managed merchandise preparation and stock availability for company programs to support smooth event execution. • Coordinated office supply procurement and inventory, ensuring adequate stock levels to support smooth daily operations.

Skills

admin
communications
operations
english
indonesian