Customer Support Representative

Customer Success Responsible

I currently work as a Digital Marketing professional, establishing my reputation in the field of Customer Success and User Experience (UX), with a special emphasis on logistics. My professional journey has propelled me to expand my skills towards more technical aspects, reflecting my enthusiasm for digital marketing, a field that constantly inspires me to deepen my knowledge. Over the last year, I have successfully merged my interest in marketing with Blockchain technology, promoting its application in the logistics sector. Thanks to the experience gained both academically and in the workplace, I have a complete understanding of the critical role of digitalization in the business world, which motivates me to continue expanding my expertise in emerging technologies and in the management of various digital tools that complement my skills. Personally, I am distinguished by my proactivity, determination, and sharp analysis. I am a sports enthusiast, particularly team sports, which reflects my affinity for collaborative work and leadership.


Experience: 3 years

Yearly salary: $30,000

Hourly rate: $10

Nationality: 🇮🇹 Italy

Residency: 🇪🇸 Spain


Experience

Sales Representative
USYNCRO, Madrid
2021 - 2022
In my first months at Usyncro, I performed sales and B2B marketing (SaaS) functions to promote the digitalization of international operations through the use of blockchain technology.
Sales Representative
Grupo Cespedes, Panama City
2018 - 2021
During the initial months, I worked as an office assistant, providing administrative support to ensure the effective functioning of the team. Subsequently, I took on the role of External Sales Representative, responsible for promoting the 'Santa Monica' project in Spain, located in Panama.

Skills

digital-marketing
customer-support
english
spanish