Customer Support Representative

Recruitment officer mainly for the Direct Maintenance department at L&Q (recruiting trades/labour, supervisors, managers, back office staff). Point of contact for stakeholders/managers for recruitment within the Trust. Organise full recruitment campaigns – from sign off to planning, advertising, interviewing and employment offer. Responsible for up-keep of employment files – i.e. references, Proof of Right to Work and other documentation. Delivers recruitment training in the form of a 1 day course for managers.

Internal auditor for company-wide operations including Strategic Clients, Driving and Logistics, Commercial Branches and National Accounts. External auditor of Panel Vendors and associated agencies supplying staff to Manpower held Public Sector contracts. Present Audit findings face-to-face, in written format or over the phone. Heavy administration tasks; Excel reports (general), Proof of Right to Work in the UK paperwork and documentation, chasing of files and information from 3rd party companies.

Supplying on-site recruitment solely for EDF Energy, including single bookings, volume recruitment and implementation of brand new teams. Undertaking HR duties such as grievance and disciplinary in line with company process (ACAS code of practice). Managing client relationships and meeting expectations set by myself and the client. Keeping up-to-date and compliant with employee files and visa’s. Tracking and recording MI data (sickness, lateness, AWOL) and taking action if necessary.