Project Manager

Responsible for overseeing all company departments, including HR, Finance, Project Management, and more. Managed a hardware and IoT R&D center, including hardware production and IoT product development. Led the transition to Web3 applications and agile methodologies in application and product development. Achieved significant year-over-year growth rates of 43% in 2020 and 49% in 2021, with a projected 40% growth rate for 2022. Implemented remote working policies and infrastructure with zero downtime during the COVID-19 pandemic. Improved customer support and SLA management with Zendesk integration. Established a comprehensive organisational handbook and conducted employee training. Implemented a modern organisational tool stack for improved productivity and collaboration. Successfully retained employees during revenue growth while implementing organisational changes. Introduced performance management through 360-review competency frameworks. Created a team-based internship program to attract and develop junior talent. Fostered a forward-thinking organisational culture with a focus on employee wellness and development. Achieved cybersecurity and data compliance through certifications and policy implementation.

Operations management, Recruitment and hiring, Contract management, Cash flow and financial management, Project management, Event management, Cultivating and building organisational culture, Client service management, Stakeholder communication

Employee engagement programs, Developing and managing employee recognition and rewards programs, Fostering an inclusive workplace culture, Streamline the onboarding and off-boarding processes, Training and development programs, Positive employee-employer relationships, Developing and managing performance management programs, Employee wellness, Internal communication strategies, Collaboration and alignment